CallClerk Settings Web Page

The CallClerk - Settings - Web Page window allows you to set up your preferences for uploading a web page, as well as optionally messages and faxes, each time a call is receive. 

A screen shot of an example web page is included at the bottom of this document. 

If you decide to upload your messages and/or faxes you will be able to access them while online by double clicking on the associated icon on your web page.

Web Hosting with FTP (File Transfer Protocol) required:

To make use of this function you will require a web site domain name and a hosting service that allows for FTP file transfer. Depending on your internet service provider you may or may not have this already. If you do not have these services you will need to get them in order to use this particular function of CallClerk. Domain name registration and Hosting services can be purchased separately from different providers or you can get them together as a package. These services do no come bundled with CallClerk.

One provider that offers both Domain Name Registration and Hosting Services as bundled package is LunarPages. 

You can click on the link above or the banner to the left to get more information on the Services and Costs offered by Lunar Pages. 

CallClerk has been hosted by Lunarpages since April 2004, their service and support are excellent.

A word about Privacy (Password protecting your web page): 

Posting a list of your calls, messages and faxes on the internet may lead to privacy issues for some.

Accordingly it is important to note that with some hosting services, such as LunarPages, you can add password protection to prevent your web page from being generally viewed by everyone. If you desire this level of protection you should check with your hosting provider to see if they offer it. How to set it up with Lunar Pages is explained below.

Additionally, the web page that CallClerk builds for you by default has embedded in it an instruction to web site search engines robots telling them not to index the page. Accordingly even if you choose not to password protect access to your web page this feature will prevent most search engines from indexing your web page.

Settings:

Web Page content

Directory:

You can have Familiar, Unfamiliar and/or Blocked directory entries  uploaded to a Directory web page.

If you select the option to Include directory entries where the caller's name is not identified all Directory entries will be uploaded, otherwise only directory entries where their is a directory name will be uploaded to your web page.

History:


Incoming and Outgoing Calls

The CallClerk - Settings - Web Page window allows you chose if you what only incoming calls, only outgoing calls or both incoming and outgoing calls listed on your web page.

Days to report:

Enter the number of days that you want, from the present, that you want to have reported on your web page. 1 day means just today,2 days means today and yesterday, and so on.  0 days means all days in your history log.

Incoming and Outgoing Calls:
The CallClerk - Settings - Web Page window allows you chose if you what only incoming calls, only outgoing calls or both incoming and outgoing calls listed on your web page.
Messages and Faxes

Where there is an associated message/recording or fax with a call, you can chose if you what these uploaded or not.

If you choose to upload your messages or faxes then CallClerk will only upload them if they are not already on your web server. 

Uploaded messages can be placed on your server in a variety of formats. When CallClerk records a message it uses the highest quality possible, this however results in a large file.

You can click the Auto Format button to set an audio format which will result in a smaller file size for file upload. Many, if not all, the smaller file sizes offer sound quality that can be quite acceptable to some. The advantage of using a smaller file size are that the upload and playing processes go much faster, you bandwidth is saved, and CallClerk may be able to reset itself to accept the next incoming call faster.

Link to an Internet Reverse Lookup service:
The phone number displayed by CallClerk on your web page can optionally include a hyper link to a web page look up service.

Click the 'Google Number' or '411 Number' to you these services, or use your own - you can use substitutions similar to those describe for CallClerk's reverse number lookup function.

Leave this field blank if you do not want to link to an internet reverse number lookup.

Days to report:
Enter the number of days that you want, from the present, that you want to have reported on your web page. 1 day means just today,2 days means today and yesterday, and so on. 0 days means all days in your history log. 

Web page address:
Enter the full name of your web page, starting with http://

FTP (File Transfer Protocol) Settings:
FTP Site:
Enter the full name of your ftp site, starting with ftp://
Please note this does not include the name of your web page

Log on info:
Click Anonymous or include your user id and password as required by your hosting provider

Port and PASV options:
Port will almost always need to be 21
If 21 does not work contact your hosting service provider
PASV (Passive) should be checked or unchecked depending on your hosting provider.

Deleting Files from your Hosting Service:
CallClerk will only upload files to your FTP server, it will not however delete them.
You can however use Microsoft Internet Explorer to delete old messages from your ftp server.

Using Lunar Pages:

The following is a step by step walkthru of how to set up a LunarPages <http://www.lunarpages.com/?id=RobLatour> account to allow for CallClerk web page updates.
Log on at LunarPages, and click on the Control Panel tab and the Control Panel button

From the LunarPages control panel.

1.0 Set up a Directory to store your phone log web page, messages and faxes
1.1 from the Lunarpages Control Panel window click on File Manager
1.2 click on the picture of the folder to the left of the directory named Public_html
1.3 click on the words Create New Folder
1.4 in the text box that appears to the right, enter the following (please note: use lower case only):
phonelog
1.5 close the File Manager window

2. 0 Setting up FTP Manager
2.1 from the Lunarpages Control Panel window click on FTP Manager
2.2 click on FTP Accounts
2.3 click on "add FTP Account"
2.4 type a user name and password
note: capitalization is important
2.5 delete the value in the directory field (it will be /yourusername) and replace it with:
/phonelog
2.6 click Create
2.7 close the FTP Manager window

3.1 Password protect web access to your information (optional)
3.1 from the Lunarpages Control Panel window click on Password Protect Directory
3.2 click on the phonelog directory (which you created in step 1 above)
3.3 check the box that says the directory requires a password
3.4 click save
3.5 click goback
3.6 in the fields (near the bottom of the window) that say User Name and Password, enter a User Name and password
notes: capitalization is important,
this password may be different from the one used in step 2.4 above
3.7 click on Add/Modify authorized user

4.0 Log Out of LunarPages

5.0 On the CallClerk - Settings - WebUpate window
set the web page address as:
http://www.yourwebsitenamegoeshere.com/phonelog/phonelog.html

set the ftp site as:
ftp://www.yourwebsitenamegoeshere.com

set the filename as:
phonelog.html

set your FTP User ID as:
xxxx@yourwebsitenamegoeshere.com
(where xxxx is the user id that you used in step 2.4 above)

set your FTP Password as:
the password you used in step 2.4 above

6.0 Click the CallClerk [Apply] button on the CallClerk - Settings - Web Update window

7.0 Click the CallClerk [Test] button on the CallClerk - Settings - Web Update window

    Important notes:
     - the very first time you run a test CallClerk will load all graphics, messages and faxes to your server as required to complete your web page, accordingly the greater the number of days you have indicated in the Days to report field the longer it will take for CallClerk to complete uploading the information to your server;

    - the value you set by using the Set Audio Format button will impact the time it takes to upload your message files; and

    - subsequent test will complete much faster as many of the necessary files will already be on your server and will not need to be uploaded again.

8.0 When all uploads are complete, CallClerk will open your default browser.

If you had selected a user name and password in step 3.6 above you will be prompted for these

9.0 If later you wish to delete old messages/faxes from the Lunarpages web host server you can by using Microsoft Internet explorer.  To do this (using XP):

9.1 start Microsoft Internet Explorer as you normally would

9.2 in the address bar, type
ftp://yourwebsitenamegoeshere.com
press enter

9.3 you will see an error window - just click OK

9.4 on the Microsoft Internet Explorer menu bar click File - Logon As
in the user name field type:
xxxx@yourwebsitenamegoeshere.com
(where xxxx is the user id that you used in step 2.4 above)

and in the Password field enter your password (that you used in step 2.4 above)

Click on save password if you would like to do this for next time

Click OK

9.5 you will now see a list of all the files in your phonelog directory

9.6 right click on the file(s) you do not want and delete them; if you accidentally delete a file required by CallClerk, CallClerk will replace it the next time your web page is updated.

Once the current settings have been modified the changes may be permanently applied by clicking on the [Apply] or [OK] button or voided by clicking on the [Cancel] button. If either the [OK] or [Cancel] button is pressed then the CallClerk – Settings window will be hidden.

The CallClerk - Settings - Web Page window looks like this this:

Here is an example of the Directory and History web pages created by CallClerk: